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Packing Slip

WowInvoice allows you to generate organized packing slips for WooCommerce orders directly from your store.

You can customize packing slip layouts, control displayed order and product information, and configure automated generation settings based on WooCommerce order status.

Packing slips help simplify the order fulfillment process by providing clear packaging and shipping information for store admins and delivery teams.

In the following sections, we will go through each packing slip setting and customization option step by step.

Configuration

WowInvoice makes packing slip configuration simple and flexible. Follow the steps below to configure your packing slip settings.

Step 1: Configure Layout Size and Packing Slip Generation Status

WowInvoice supports multiple packing slip layout sizes. You can choose from:

  • A4
  • A5
  • Letter
Packing Slip

Next, select the WooCommerce order statuses for which packing slips will be generated automatically. Available order statuses include:

  • Pending Payment
  • Processing
  • On Hold
  • Completed
  • Cancelled
  • Refunded
  • Failed
  • Draft

Packing slips will be generated automatically when an order reaches the selected status.

Step 2: Configure Email Attachments & Notifications

WowInvoice allows you to attach PDF packing slips automatically to different WooCommerce email types, including:

  • New Order (Admin Email)
  • Cancelled Order
  • Failed Order
  • Order On-Hold
  • Processing Order
  • Completed Order
  • Refunded Order
  • Order Details (Manual Email)
  • Customer Note
Packing Slip

You can also enable a dedicated notification by checking Send packing slip notification email. Once enabled, you can configure:

  • Notification Order Statuses: Select the order statuses that trigger the notification email.
  • Notification Email Recipients: Enter the email addresses of the recipients. Separate multiple emails with commas or the Enter key.

You can also customize the email template using the Edit Packing Slip Notification Email Template option.

Step 3: Configure Packing Slip Download Settings

You can control when customers are allowed to download packing slip PDFs from the ‘My Account’ page.

Available options:

  • Always — Customers can download packing slips anytime
  • Specific Order Status — Downloads are allowed only for selected order statuses. You have to select the statuses if this option is chosen.
  • Never — Customers cannot download packing slips
Packing Slip

Customization

WowInvoice provides extensive customization options for WooCommerce packing slips. 

You can control the document appearance, displayed information, labels, table structure, and additional packing slip elements directly from the customization panel.

The customization settings are divided into multiple sections for easier management.

Header & Logo

This section controls the appearance of the packing slip header. You can customize:

  • Header text
  • Enable or disable logo
  • Adjust logo size
Packing Slip

Date & Number

From this section, you can customize packing slip dates and order information.

Date Settings

You can:

  • Show or hide order date
  • Change order date label

ID Settings

You can:

  • Show or hide order number
  • Change order number label
Packing Slip

Additional Information

You can also display Custom order meta fields. These meta fields allow you to fetch and display custom WooCommerce order data using meta keys.

Billing & Shipping Address

This section controls the appearance of billing and shipping information on the packing slip. Here you can change the ‘from label’ above your store information.

Billing Address

You can:

  • Show or hide billing address
  • Show or hide customer email
  • Show or hide customer phone number
  • Change billing section label

Shipping Address

You can:

  • Show or hide shipping address
  • Show or hide customer email
  • Show or hide customer phone number
  • Change shipping section label
Packing Slip

Field Labels

You can customize:

  • Address field label
  • Email field label
  • Phone field label

Product Table

This section controls the appearance and data shown inside the packing slip product table.

Table Columns

You can customize:

  • Description column label
  • Quantity column label

You can also:

  • Show product total
  • Show product image
  • Show product SKU
  • Change SKU label
Packing Slip

Other Product Table Settings

You can also:

  • Change product sorting order
  • Display product metadata

Other Settings

Additional invoice customization options include:

  • Show Bar code
  • Show order note
  • Customize order note label
Packing Slip
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