We offer access to our theme and plugins in a one-time payment option called “lifetime access.” This “lifetime” product gives access to our themes and plugins for as long as the product/service is offered by WPXPO.
Themes and Plugins License
All of your WordPress themes and plugins are licensed under the GNU General Public License v2 or later. You may use your purchased themes/plugins on as many websites as you like but with an individual theme or plugin purchase, you get access to the support and updates as per package defined.
Here is more details about licensing –
Human code errors can happen. So, our themes and plugins are provided “as is”. We offer no warranties of our code as per General Public License policy. Further, we can not guarantee that our products will function with plugins or themes you currently use or will use in the future.
WPXPO is not liable for lost profits or any occurrence, incidental or damages arising out of or in connection with our products or services.
You can download your purchased product after login to your account. For a free product you just have to login to download it. From the dashboard you can download your product for the unlimited times. If you find any problem then at first check your payment is completed or not. If it’s completed and you can find any kind of issue then directly open a ticket. We given ticket priority in account related issues.
We can not give you third-party themes and plugins support. Sometimes we fix this via a support ticket if it is a few lines of code. All of our themes and plugins are built following the WordPress coding standards. So, here conflicts are almost empty. Also, if there is any bug or problem then we can help resolve.
When we find any kind of bug then we try to fix this and update our product as soon as possible. Sometimes we will provide a fix in the ticket before updating our products. Sometimes, you have to wait for a while on more complex issues.
After purchasing the product if you need development support then open a ticket. We offer premium support for our premium products which are defined in the pricing plan. Access to premium support lasts as long as you keep your license active or as long as WPXPO provides the service. For example, each single plugin purchase is for one year of active support and updates. Support is provided through our ticketing system. We try to give support to your customer as fast as possible. Because of weekends and public holidays sometimes support can be delayed. We set automatic replies during this public holiday time.
For free users, we also provide support but after the premium support is completed. We are not liable to give the support to the free user. But we try to give you responses each and every question as quickly as possible. We recommend WordPress.org support forum for the free support.
NOTE: We will not be liable to give you support on Facebook, Twitter or other platforms.
Offer / Price Changes
Wpxpo reserved all the rights about the price change. Price change and offer is part of the business.
On our site if you try spamming and fraud activity then we will block the user for our customers safety. If something strange happens to you on WPXPO site then email us immediately. We will
fix the problem with top priority.
We follow no question ask refund policy. So, if you are not satisfied with our product or service then we guarantee you to back your money ASAP. You can get more information in “Refund Policy”(link) page.
Last updated on July 12, 2020.